Frequently Asked Questions
General Questions:
What is Diya Impex?
Diya Impex is a leading provider of high-quality diamonds and fine jewelry. We offer a wide range of exquisite products for every occasion.
Where are you located?
Our company is headquartered at Surat. We also serve customers online through our website.
How can I contact your customer support?
You can reach our customer support team through idiyaimpex@gmail.com or by calling +91 98254 37052. We're here to assist you!
Products and Ordering:
What types of products do you offer?
We specialize in diamonds like, Heart, Round, Pear, Princess, Marquise, Oval, Radiant, Emerald, Cushion, Asscher. Explore our collections to find the perfect piece for you.
How do I place an order?
Ordering is easy! Simply browse our website & just click on WhatsApp To DM or E-mail/Phone No. You can also contact our customer support for assistance.
What payment methods do you accept?
We accept major credit cards, such as Visa, MasterCard, and American Express, as well as PayPal & COD also.
Do you offer international shipping?
Yes, we offer international shipping to many countries. During the checkout process, you can select your preferred shipping destination.
Subscribe & Save:
What is the 'Subscribe & Save' feature?
Our 'Subscribe & Save' feature allows you to set up automatic deliveries of your favorite products at a schedule that suits you, with exclusive discounts.
How do I subscribe to 'Subscribe & Save'?
To subscribe, simply click the 'Subscribe & Save' button next to your chosen product, choose your delivery schedule, and complete the purchase.
Can I modify or cancel my 'Subscribe & Save' subscription?
Yes, you can easily manage your subscription through your account. Adjust delivery frequencies, pause, cancel, or make any changes as needed.
Security and Privacy:
How do you protect my personal information?
We take your privacy and security seriously. Our website uses encryption to safeguard your data. You can learn more in our Privacy Policy.
Still Have Questions?
If you have any other questions or need further assistance, please don't hesitate to contact us. Our dedicated customer support team is here to help.
