Terms & Conditions
Welcome to Diya Impex (referred to as "we," "us," or "our"). These Terms & Conditions govern your use of our website [www.diyaimpex.com] (referred to as the "Site") and the purchase of lab-grown diamonds or CVD diamonds (referred to as "products") from us. By accessing or using the Site and purchasing products from us, you agree to comply with and be bound by these Terms & Conditions.
1. Products
Our Site showcases lab-grown diamonds or CVD diamonds available for wholesale purchase. The images and descriptions of products are for illustrative purposes and may not precisely represent the actual products due to variations in screens and natural discrepancies. We reserve the right to modify or discontinue any product without prior notice. Prices for products are subject to change without notice. All orders are subject to availability. We reserve the right to refuse or cancel an order at any time for any reason.
2. Pricing and Payment
The prices of products listed on our Site are in Dollar($) and do not include shipping, handling, or any applicable taxes unless otherwise stated. Payment for the products must be made in full before the order is processed and shipped. We accept payment via Visa, MasterCard and American Express as well as PayPal&COD.
3. Shipping and Delivery
We aim to process and ship orders within 15-20 business days from the date of payment confirmation. However, shipping times may vary due to factors beyond our control. Shipping costs will be calculated and displayed at the time of checkout. Any additional customs duties or taxes imposed at the destination country are the responsibility of the buyer.
4. Returns and Refunds
We accept returns and provide refunds or exchanges within 10 days of delivery. Products must be returned in their original condition, unworn, undamaged, and in their original packaging to qualify for a refund or exchange.
5. Intellectual Property
All content, including but not limited to text, graphics, logos, images, and software on the Site, is our property and is protected by copyright and other intellectual property laws.
6. Limitation of Liability
We strive to provide accurate information on the Site; however, we do not warrant the accuracy, completeness, or reliability of any information. We shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in connection with the use or inability to use the Site or products.
7. Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Bharat(India), without regard to its conflict of law principles.
8. Changes to Terms & Conditions
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the Site after any changes constitute your acceptance of the revised Terms & Conditions.
9. Contact Information
If you have any questions about these Terms & Conditions, please contact us at idiyaimpex@gmail.com or +91 98254 37052 / +91 99138 88825.